About Rakuten Technology

Our core values, and how they help us realize the Rakuten Technology Section's Mission and Vision.

Technology Mission Statement

Empower society through agility, data and innovation

Our vision for Rakuten is as a global innovation company with Japanese roots. To realize that vision, we aim to become a company that can help people everywhere to achieve happiness by turning their personal dreams into reality, thereby contributing to the well-being of all mankind.

Globalization and the improvement of social efficiency are likely to accelerate even further. However, we do not define our business aspirations solely in terms of efficiency. Despite the challenges, we remain committed to our founding vision of growth in partnership with communities as a company that values relationships with people. No one should be left behind due to their lack of access to information.

Advances in technology should make the internet and the information it contains more accessible to all. As history unfolds, society will be seeking not only greater convenience, but also services that are fun to use and have local and personal characteristics.

We believe that technology will empower local communities and business partners, leading to the creation of a sustainable consumer society. To achieve this, we must maintain the agility to adapt to change, while ensuring that Rakuten remains a company that can absorb ideas from a wide variety of people, and move forward with innovation.

Rakuten Group services are utilized in various scenarios that play out in daily life, which in turn create a vast amount of data. In order that our customers can use our services with even greater enjoyment and peace of mind, we analyze this data using AI and propose products and services that are tailor-made for each individual.

We believe that innovation drives the world and gives people better lives.

Technology Mission Statement Technology Mission Statement

Technology Community’s Mission

Trustworthy for our customers, partners, markets and employees

1. Platform Resilience

Providing services and solutions to further enhance the organizational capacity of the group as a whole

Developing a range of robust and secure platforms

2. Business Relevance

Developing and deploying business solutions that combine business with technology and have a major impact on customers and society

Developing architecture to strengthen business activities, operations and products in the formation of the Rakuten ecosystem

3. Technology Excellence

Developing new and cutting-edge technologies and creating a future society together

Providing unique Rakuten Group technology and transforming society with agility, data and innovation

Technology Community’s Mission Technology Community’s Mission

Technology Community’s Strategic Objectives

The team behind the technologies that drive Rakuten forward

Customer

ADVANCE OUR PLATFORMS

ADVANCE OUR PLATFORMS

All Platforms: One Cloud, Ecosystem, Corporate, Data & Privacy, Global Ad, Data / AI, etc.

Advance in Many Ways: Expand Users, Usage, Features, Capacity, Coverage, etc.

EMPOWER WITH DATA

EMPOWER WITH DATA

Use Data to Understand Consumer, Merchant, BUs & Employees

Discover Insights to Drive Change

Use AI, Deep Learning to Optimize

Process

BEST-IN-CLASS SECURITY & PRIVACY

BEST-IN-CLASS SECURITY & PRIVACY

Trustworthiness

Stability

Incident Prevention

Compliance

SUPERIOR QUALITY

SUPERIOR QUALITY

High Quality and Stability

Standardization: Technology & Process

Business Continuity

Obsolescence Management

Learning & Growth

INCLUSIVE GLOBAL TEAM

INCLUSIVE GLOBAL TEAM

Globally Aligned

Multi-National Teams

Inclusive Culture

Support Diversity

DIGITAL DEXTERITY

DIGITAL DEXTERITY

Readiness to Change through Digital Solutions

Adapt to New Normal

Remote/Digital Work Style

Digital Transformation & Digitization

Community Community